FAQs

Products & Offers

Le Connaisseur offers a diverse selection of wines from 4 continents, including Australia, New Zealand, South America, the USA, and Europe.

You can purchase Le Connaisseur wines & drinks either by visiting our store in person or by ordering online through our website.

Yes, Le Connaisseur collaborates with prestigious luxury brands, enriching the overall experience for wine enthusiasts.

While we specialize in high-end wines and spirits, we are also a destination for exclusive crystal glassware. Le Connaisseur is your one-stop wine concept store where you can find all you desire in terms of high-end wines, spirits, and glassware.

Payment, Shipping & Delivery

We accept payment through Paystack, a secure gateway allowing transactions via multiple channels such as cards, mobile money accounts, QR codes, direct bank account transfers, and USSD.

With Paystack, you have the flexibility to choose the method that suits you best, ensuring a seamless and secure purchasing experience.

Delivery takes 1 business day

Shipping rates are calculated at checkout.

Here are the full details of our Shipping Policy.

We currently only ship within Lagos, Nigeria. With delivery to the following zones: Lekki Phase1, Victoria Island and Ikoyi.

Returns & Refunds

We are unable to refund or exchange any drinks purchased, except: In a situation where a product is unavailable after an order has been placed and paid for.

We shall contact you to suggest a replacement or an acceptable arrangement for the completion of your order.

In order to maintain our commitment to safeguarding the health and safety of all of our customers, we are unable to refund or exchange any drinks purchased, except: In a situation where a product is unavailable after an order has been placed and paid for.

Please enquire for more information about our Refund Policy.

A replacement will be provided, at your convenience, for any products that are broken or defective at the time of delivery, but not afterward, PROVIDED the original packaging and receipt are present and intact. Products or packaging that have been opened are not eligible for refund or replacement.

When an order does not include free shipping, all shipping costs (including the return shipping) are handled by the customer.

When an order includes free shipping, only the cost of the return shipping is handled by the customer.